Privacy Policies

General

This Privacy Policy governs our collection, processing and use of Personal Information that you provide to us when you access or use a website www.deelmarkets.com (hereinafter the "Website") and any products or services we offer (hereinafter the "Services").

"Personal Information" means information that identifies an individual, such as name, address, email address, financial information, and banking information. "Personal Information" does not include anonymous and/or aggregated data that does not identify a specific user. We are committed to protecting and respecting your privacy. The purpose of this privacy policy is to describe:

• The types of personal information we collect and how it may be used;
• How and why we may disclose your personal information to third parties;
• The transfer of your personal information;
• Your right to access, correct, update and delete your personal information;
• The security measures we use to protect and prevent the loss, misuse or alteration of personal information;
• Our retention of your personal information;
• This privacy policy also covers some basic aspects of our use of cookies, however for more details please also see our cookie policy.

We control the ways in which we collect your personal information and determine the purposes for which we use the personal information. We are a "data controller" within the meaning of the General Data Protection Regulation (EU) 2016/679 (hereinafter "GDPR") and other applicable European laws relating to data protection.

Collection and use of personal information.

Personal information we collect

We collect the following personal information:

• Contact information, such as name, address, and email address;
• Account information, such as username and password;
• Financial information, such as bank account numbers, bank statements, transaction activity and history, fees charged, etc.;
• Identity verification information, such as images of your government-issued ID, passport, national ID card, driver's license, or other documents requested by our compliance department;
• Residency verification information, such as utility bill details or similar information;
• Other information, obtained during our KYC procedures, such as information about your financial status and source of funds.

We also automatically collect certain computer, device and navigational information when you access the Website or use the Services. This information is aggregated to provide statistical data about our users' browsing actions and patterns, and does not personally identify individuals. This information may include:

• Information about the computer or mobile device you use to access our website, including the hardware model, operating system and version, the web browser you use, IP addresses and other device identifiers;
• Website usage information, server log information, which may include (but is not limited to) your login data, the date and time of visits, the pages viewed, your IP address, time spent on our website, and the websites you visit just before and just after our website;
• Bandwidth, upload and download speeds, the amount of free and used storage space on your device, and other statistics about your device;
• We may automatically capture, store and process information about you, even if you abandon the completion of an online application or registration form.

We may automatically capture, store and process information about you, even if you abandon the completion of an online application or registration form.

Use of cookies and similar technologies

The website uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are usually stored on your computer's hard drive.

Our website uses cookies to enable you to use the website, the services we offer and the website materials. Cookies are also used to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

How we use your personal information

We may use your personal information to:

• Process your transactions. We will process your personal information only for the purposes for which it has been provided to us;
• Comply with our legal or regulatory requirements;
• Verify your identity in accordance with applicable law and our anti-money laundering policy, as well as address other law enforcement needs. We may also share your information with other financial institutions and tax authorities if such actions are required by us due to applicable law;
• Detect, investigate and prevent fraudulent transactions or unauthorized or illegal activities;
• Protect our rights and property;
• Personalize your experience with the Services;
• Analyze website usage and improve our website and website offerings. Data analysis and tracking to determine the usefulness or popularity of certain content and to better understand the online activity of our website users;
• Help us respond to your customer service requests and support needs, answer your inquiries, or respond to a communication from you;
• Contacting you regarding the Services. The email address you provide may be used to communicate information and updates relating to your use of the Services. We may also occasionally communicate technical notices, administrative or support notifications, company news, updates, promotions, and information relating to similar products and services provided by us;
• Administer a contest, promotion, survey or other feature as further explained on the website;
• Link, connect or combine the personal information we collect from or about you with other personal information;
• Carry out any other purpose or reason for which the information was collected.

We do not track the behavior of a customer's activities on our website or across different websites, nor do we allow third-party data collection through our services. If you wish to stop receiving our marketing communications, please contact us at support@deelmarkets.com